Vilnius / Services / Customers
centres
Customer centre East [click
to enlarge]
Customer centre East
General view [click
to enlarge]
General view
Customer centre North [click
to enlarge]
Customer centre North
Call centre [click
to enlarge]
Call centre
Customer centre
Vilniaus Energija set up three customer centres, to inform customers, answer queries, take payments, and provide advice on heat insulation. These centres also include office facilities for the company's team of customer correspondents, or heat managers as they are known. In addition, Vilniaus Energija runs a call centre, with toll-free hotline access.